Privacy Policy

1. Introduction

Welcome to RUNITUP LTD. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, engage with us on social media, or otherwise interact with our services. This Policy complies with the General Data Protection Regulation (GDPR) and other applicable UK and international data protection laws.

2. Information We Collect

We collect personal information that you provide to us, as well as data collected automatically through your use of our services. This may include:

- Personal Identifiers: Your name, email address, postal address, phone number, and other information you provide when creating an account or placing an order.
- Payment Information: Payment details provided at checkout, processed securely by our payment service providers.
- Shipping Information: Address and contact information needed for delivery.
- Technical Data: IP address, device details, browser type, browsing history, and location data collected via cookies and similar technologies when you visit our website.
- Social Media Information: Information from your interactions with us on social media platforms, such as your profile information, likes, shares, and comments.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To Fulfill Orders: Processing and delivering your orders, and handling returns or exchanges.
- Customer Support: Responding to your questions, feedback, and requests.
- Marketing and Promotions: Sending you promotional emails, newsletters, and targeted social media ads (with your consent, where required).
- Analytics and Improvements: Analysing site traffic, user behavior, and feedback to improve our website, products, and services.
- Legal Obligations: Complying with UK and international legal obligations, such as tax and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party providers who assist us with payment processing, order fulfillment, website hosting, analytics, and marketing.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Obligations: When required by law, we may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

5. International Data Transfers

We may transfer your personal information outside the UK and the European Economic Area (EEA) to countries that may not offer the same level of data protection. In such cases, we ensure appropriate safeguards, such as standard contractual clauses, to protect your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, improve user experience, and analyze our site traffic. For detailed information, please see our Cookie Policy.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your experience on our website.

7. Your Rights

Under the GDPR and UK data protection laws, you have rights regarding your personal information, including:

- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information under certain conditions.
- Objection: Object to our processing of your personal data for direct marketing or other purposes.
- Restriction: Request that we restrict processing of your personal data in certain situations.
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details below. We will respond to requests within one month, in line with legal requirements.

8. Security of Your Information

We take the security of your information seriously and implement reasonable safeguards to protect it. However, no transmission of data over the internet is entirely secure, and we cannot guarantee the security of your data transmitted to our website.

9. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies for more information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page regularly. The “Effective Date” at the top of this Policy indicates when it was last updated.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

RUNITUP LTD.
customerservice@runitupgymwear.com